All service members and their families often have inquiries regarding benefits, records and medical readiness – milConnect offers fast and accurate answers to these inquiries.
Use milConnect’s DPRIS page to order copies of documents contained within your Official Military Personnel File (OPMF). Click here for more information.
Frequently Asked Questions (FAQs)
MilConnect can provide answers for newcomers to military life, those planning for deployments or simply needing quick answers quickly. The FAQ menu features answers to frequently asked questions on topics like benefits, life events, DEERS/TRICARE membership cards and ID cards – select any category to open questions and receive answers pertaining to that topic.
Marriage is an exciting milestone that necessitates updating your information in the Defense Enrollment Eligibility Reporting System (DEERS). These frequently Asked Questions detail which documents are necessary to add your spouse, as well as potential benefits they may receive. Also discover which documents will enable you to get your Common Access Card and uniformed services ID cards as well as which agencies your information will be shared with when placing a DPRIS request.
The Post-9/11 GI Bill provides career Service members the option of transferring education benefits (TEB) to their families. Learn the requirements and find answers to frequently asked questions regarding TEB on milConnect, as well as get useful information about military bases worldwide such as installation overviews, check-in procedures, housing options and neighborhood services – plus contact details for programs and services!
Getting Started
milConnect is your one-stop shop for managing records and benefits in DoD, whether you are new to it or returning after some time away. As an online self-service portal with several integrated applications to assist with this goal – such as DEERS – milConnect provides everything you need.
Signing into milConnect requires either a Common Access Card or Department of Defense Self-Service Logon account. When signed in, your milConnect home page displays your name and whether you’re signed in as either sponsor or dependent; additionally it indicates which statuses are currently active such as “Active Duty,” “Retired,” and “Separating.” To navigate within milConnect pages easily and navigate the site using menus at the top, choose one at any point on any milConnect page.
milConnect provides access to DEERS information such as your enlistment and separation dates, pay data and more. In addition, adding your spouse in DEERS to begin benefits for your family is also possible; please see our Frequently Asked Questions (FAQs) page regarding how to do this.
Under the Post-9/11 GI Bill, you may be eligible to transfer education benefits directly to a spouse or child or transfer any unused entitlements directly. For more information please visit milConnect’s Transfer of Education Benefits page.
DoDTAP (eForm and VMET) from the Correspondence/Documentation menu allows Service members and veterans to easily access important documents regarding the Department of Defense Transition Assistance Program (TAP). TAP counselors or authorized commanders working with Service members or veterans on eForms may access DoDTAP for Managers and Counselors as a convenient means of finding important files related to TAP. If you’re an administrator managing this type of account, Sign in and choose DoDTAP Managers/Counselors from Correspondence/Documentation menu to gain access.
As milConnect rolls out its latest version, you may notice some pages are taking longer to load or have different appearances than before. Please be patient as we work to enhance the user experience for everyone. If any difficulties arise using milConnect, contact your local help desk; the link for which can be found at the bottom of every milConnect page.
Managing Your Records and Benefits
MilConnect serves the records and benefits management needs of active duty military service members, transitioning Service members from active to Guard/Reserve duty, military retirees/dependents and their family members in one convenient place. You can use milConnect to update contact details, view TRICARE eligibility cards online and transfer education benefit entitlements between family members.
milConnect makes managing your TRICARE benefits and records online easy with their eCorrespondence initiative, providing email notifications of important information. In addition to this service, there is also access to several documents and forms on milConnect’s DPRIS and BWE pages for further reference.
MilConnect makes managing military life events easy! Staying up-to-date is key for staying informed of services you are entitled to and enjoying the highest possible quality of life, and milConnect helps keep you informed on matters like changing active duty status, deployment alerts and transitioning between Guard/Reserve status. With its FAQ pages you can also stay up-to-date about any important developments.
milConnect provides more than just FAQ pages – it features an array of useful tools and resources such as:
Newly Redesigned Fast-Start Home page, offering quick access to frequently-used features. A modern look and feel, fitting well on monitor, tablet or phone displays. New icons and shortcuts to help navigate milConnect more effectively.
Use milConnect’s Document Production, Review and Image System (DPRIS) to access documents within your Official Military Personnel File (OMPF) for scanned copies. For more information about using DPRIS, see the “Getting Started with DPRIS” guide.
All Service members and their families can utilize the eCorrespondence page to access benefit eligibility, enrollment and Medicare-related correspondence. You can view and print proof-of-coverage letters showing eligibility for medical services; additionally you’ll find important TRICARE documents like Under 65 Medicare Brochures here.
BWE can also be used to enroll or disenroll from TRICARE plans, update address information that affects plan eligibility, access pharmacy and Medicare information and register beneficiaries with SGLI Beneficiary Web Enrollment; sponsors can gain access by clicking one of milConnect’s medical eligibility, dental or pharmacy tabs and selecting their dependent beneficiary’s BWE profile.
Getting Help
Managed your DoD records and benefits require tools beyond milConnect, so select one of the topics below to locate resources suitable to your requirements.
All individuals 18 or over with an affiliation to the DoD can use milConnect to manage their personal contact information in Beneficiary Web Enrollment (BWE), correspondence from DoD officials and benefits recorded in DEERS. As a sponsor, you can also access this data for your eligible family members – to verify this status, look at the upper right of your milConnect page when signing in – where it states whether you are signed in as either sponsor or dependent.
Updating Your Personal Information
If your address or phone number changes, be sure to update them in milConnect so you continue receiving DoD correspondence and notifications. Also, when moving bases or bases change location, remember to update your military ID card accordingly.
Transfer of Education Benefits (TEB)
As a career Service member considering the transfer of Post-9/11 GI Bill benefits to your spouse or children, BUPERS Online from milConnect’s Benefits menu allows you to track TEB requests. In addition, DoDTAP page allows you to complete, review and print DD214 forms (Member 1 or Service 2) which contain your discharge information.