UseDirecTVAn error message may display as your TV doesn’t support content protection. It is suggested that you replace the HDMI cable on your TV with component cables to allow you to view the program.
Sometimes, the user may try to turn it off and then on the receiver. This will make the message disappear but allow one to view pictures at 720p. It will then be impossible to view anything in 1080p.
DirecTV doesn’t have any 1080p channels. There are a few PPV movies channels. All HD channels can be viewed in either 720p or 1080i.
How to fix TV that doesn’t support content protection
You can correct the error if your TV doesn’t support the program’s content protection.
1. Reset your TV connection
Many channels on DirecTV feature High-bandwidth Digital Content Protection (HDCP).
It is a type of copy protection that prevents audio and digital content from being intercepted as it travels over DVI or HDMI interconnect cables.
Restart your HDTV and receiver if the DirecTV message is displayed. Turn them off for about one minute, then turn them on again. You can continue to the next step if the error persists.
2. 2.Reset your HDMI receiver, cable, and HDTV.
If you don’t see the message, or if there isn’t a video signal plug in your HDMI cables and receiver. Then, plug them in again to view the changes.
Follow these steps.
- DisconnectYour HDMI cable to the HDTV receiver
- Turn off the TV and the receiver
- unplug the HDTV receiver and receiver
- FirmlyReconnectAttach the cable to your receiver. Push them until they reach the end.
- Connect the HDTV to the receiver
- Turn on the HDTV receiver and turn it on.
These steps should resolve the problem. You might also consider the following options.
- You can replace the TV HDMI cable with component cables. You can also use an alternative HDMI input to your TV and then repeat the above steps.
- Connect your AVR/HDMI switch to your HDTV if you have one
If the cable is not working, you can try using the same cables with a different HDTV.
Learn more: List of DirecTV error codes
3. Disable 1080p
DirecTV doesn’t have many 1080p channels. If your TV doesn’t support 4K, it is best to reduce the resolution.
You may be getting an error message if you receive the error message. Disable 1080p from your receiver, DVR, or video set.
After you have disabled it, set the settings to 720p or 1080i. You can then test the settings by switching to different channels and see if you like them.
4. Update TV firmware
HDMI handshake problems could also cause the message to be received. Make sure your TV is updated with the most recent software and firmware.
Other cases may require you to use component video cables or to get a TV with HDCP support.
HDMI issues require that your TV and inline equipment be compatible. It is important to understand that component cables are better than HDMI cables for compatibility issues.
You will also lose the ability to use HDMI if DirecTV is updated to version 2.0 or higher. You will receive the error message “DirecTV HDMI output is not supported”.
Learn more: Samsung TV App not working How to fix it
If your TV displays the message “Your TV doesn’t support content protection”, this could be a sign that the HDCP Protect scheme is not working in your case.
Your TV or DirecTV box could also be the problem. Rebooting the entire setup is a quick solution, including signal source.
I trust the solutions provided have been useful. Let me know if they solved your problem or if you still get the message.