Xfinity Wifi Connected But No Internet Access – Here we can see “Xfinity wifi connected but no internet access”
[Solved] 9 ways to get Xfinity wifi connected but no internet access
Is your computer being affected by the “Xfinity WiFi connected but no Internet Access” problem? Do you get a message saying “connected but no Internet” when you use your laptop, computer, or tablet (e.g. Lenovo and Toshiba, mobile, iPhone, iPad tablet, MacBook, etc. What?
Is there a way to solve the problem with one skill? You can read the following content to help you solve your problem.
How do I fix Xfinity wifi connected but without internet access?
- Reset gateway
- Restart your modem
- Reset router
- Deactivate security tools
- Clear cache
- Confirm wire/connectors/splitters connection
- Traceroute test
- Run ping test
- Reset entire network
It is recommended that you first identify the problem and the cause, such as the modem or router. Disconnect your router from the network. Then, connect only one computer to your modem via Ethernet (hardwired) and power cycle the modem. The problem may still be with the modem or signal problems. Once the problem has been resolved, you can then specialize in router and wifi issues.
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Restarting the gateway is the best way to fix the problem of “no Internet access”. Simply power off/unplug the gateway and wait a few minutes. Then, power on/re-plug it again to verify if you can connect with the Internet.
You can also reset your gateway to factory specifications to resolve the issue. Continue to try the next solution if you are still having trouble accessing the internet.
Solution 2. Reset Modem
Resetting your modem to factory defaults is the second way to fix the “wifi shows connected but no internet connection” problem. Unplug your modem and then re-plug it. You can also access your Xfinity App to get the modem working again.
Step 1. Log in to your Xfinity My account app.
Step 2. Scroll down to choose the web option.
Step 3. Select Modem/Router.
Step 4. Click Restart This Device.
Before you see the results, make sure to reset the device(s). You have successfully resolved the problem if the device(s are) available to surf the internet. Continue reading if the problem persists.
Your router is responsible if you are unable to connect with the network normally. You can then repair it or replace it with a new one.
Your antivirus programs can sometimes interrupt or block your network connection. Therefore, if you can’t hook up with the web, you’ll attempt to disable or close up the safety applications on devices with no Internet access. Next, verify that your internet connection has been restored.
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Solution 5. Clear Cache
You may also have an excess of cache files on your computer that could prevent you from connecting to the Internet. Clearing your cache files can solve the “wifi no internet access but connected” problem.
Sometimes, a “serious” problem can be a charm. You won’t have to struggle with all the advanced solutions without success if you take a simple action. It’s simply due to an unstable wire/cable connection that you have a network connection problem.
To ensure that your hardwired internet cables, fasteners, and F connectors are in good condition, you should check the splitters, coax, and coax.
Solution 7. Run a Traceroute Test
If you are having trouble with a particular destination or service, sometimes it is helpful to keep a trace.
Windows 7 and Upper
Step 1.Open CMD.
Step 2. Enter traced at www.comcast.net, and hit the Enter key.
Step 3. Once it finishes, you will see a trace message. Right-click, mark the text, drag it over, and hit Enter.
Step 4. Enter again to paste the trace results into another post.
For OS X
Step 1.Go to Applications > Utilities> Network Utility and then click Traceroute.
Step 2 Type an address such as www.comcast.net to begin the trace.
Step 3. Once it is done, copy the results and paste them into your post.
Solution 8. Run a Ping Test
You’ll also run a ping test to help you solve the accessing internet problem.
Windows 7 and later
Step 1.Start the prompt
Step 2 Enter ping -twww.comcast.net and hit the Enter key.
Step 3. Allow the output to run for around one minute, then stop it by pressing CTRL + C.
Step 4.Check the output to see how often an invitation timed-out message appears. In ideal circumstances, the time=XXms of each reply should be as low as possible. It should not exceed 100ms.
Step 5 Drag over the text by clicking on the right-click icon, hit Enter to copy, and then hit Enter again to insert the ping result in your post.
Mac OS X
Step 1. Use the utility tab to open applications > Network Utility.
Step 2 Type an address such as www.comcast.net and set the number for around 100 pings. Then, start the ping.
Step 3. Once it is done, copy the results and paste them into your post.
Solution 9. Reset Your Entire Network
You can also reset your entire network using the settings on your device. Let’s say you have Windows 10 computers. Navigate to Settings > Internet & Network > Status > Network Reset and follow the instructions.
You can choose Network troubleshooter in the Status section if you want to find out why your wifi says it is connected, but you don’t have internet access.
There are many other ways to check your Xfinity account, but I won’t list them all here.
You’ll likely find at least one of the solutions to your problems. Unfortunately, you may not be able to fix your Xfinity wifi connection. If you have no Internet access issues, you can still troubleshoot your Xfinity network and check for outages at your local Comcast to determine if your Internet Service Provider has been restored. You can’t do anything if your network goes down.
Also see: Raspberry Pi connected to WiFi but no Internet
Questions from the user:
1. Why is my Xfinity WiFi saying connected, but no Internet?
Your Xfinity wifi will display “Connected but no Internet” if it says so. This means that your device is connected to your router/modem, but cannot access the internet due to a faulty router or DNS issues, IP address problems, filled cache storage, or a faulty router.
- wifi devices show “connected, no internet” (wired connection unstable too)
This was in response to an issue posted by someone else. I thought I would post it here to raise my own issue since I am unable to speak with an Xfinity employee due to COVID19 work at home issues at Xfinity.
My wifi connections often show that my devices (phones and tablets, as well as laptops) have “connected but no internet”. Gateway restart temporarily resolves the problem. I am notified by the online diagnostic tool that there is a problem with my internet experience. It offers to restart the gateway.
3. Xfinity wifi displays are connected, but there is no internet access
I found out that someone had unplugged the Xfinity Box. It worked fine when I plugged it in copy. It says that the wifi is connected but there is no internet access. It says this on the laptop, also as a Samsung tablet. The laptop shows full bars but no internet access. The Xfinity box was not plugged into the most plug. The net gear router was, therefore, turned off. Sorry for the jargon.
4. Xfinity wifi connected but no wifi connection
This problem has been occurring for three months. It is not new, but it basically shows that I am connected to my home internet. It might lose connection at random, but it is indicated that the wifi is connected. Because it doesn’t appear to have a problem with other devices in the house, it seems to get on mine. I’ve tried most of the troubleshooting procedures and a technician was available to swap the modem. Although he did mention that the modem was quite far from space, this is usually a minor issue since I have been using Xfinity for over a year.
5. 5. Unable to connect to the public wifi hotspot “xfinitywifi”, or “XFINITY”.
Recently, I switched to Comcast Business. However, I am unable to connect to the public wifi networks using any of my devices.
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When I connect to xfinitywifi, the login page says that my username and password are not compatible. It doesn’t matter if I enter my phone number or email address.