Streaming media via Netflix is often a seamless experience using Google Chrome on Windows, Mac, or Linux. Some users may experience the error code M7703-1003, and they are not able to enjoy Netflix.
This error can be fixed on any platform. There are many ways to do it. We have put together a list of possible solutions to this problem.
Netflix error M7703-1003: How do you fix it?
Method 1: Clear chrome cache
Chrome stores information from websites visited, including Netflix.com, when you use it.
If the stored information contradicts your Netflix profile, the site may stop working and display an error code M7703-1003.
Clear cache and cookies from your Chrome browser when this happens. These steps will help you clear your Chrome browser’s cache and cookies.
- Start Chrome on your computer browser
- Click on the link at the top of the browser to learn more
- Click More Tools > Clear browsing information
- Select the period to check Cookies, other site data, and cached files and images
- Click Clear data
Also read: How to deal with a Netflix progress bar that keeps appearing while streaming
Method 2: Modify your browser profile
You can switch to another profile in Chrome browser if the above doesn’t work for you. To avoid losing your settings, ensure that you have saved them to your Gmail ID.
After you’ve saved your chrome profile,
- You can click the profile Icon in the upper right corner of your browser
- Select Manage people
- Click Add Person and then enter your login details
- Go to menu > settings
- Under People, click Turn Off to disable sync
- Log in to create a new profile and restart chrome
- Start streaming with Netflix
Method 3: Reset Chrome settings back to default
If an extension has changed your settings or prevented Netflix from playing video, you can reset Chrome settings to default. This process will not delete your bookmarks and passwords.
To reset Chrome to default:
- Chrome Open
- Click More > Setting
- Scroll down to the bottom, and click Advanced
- Select Reset and Cleanup
- Click Reset settings > Reset Settings
Method 4: Update Widevine for Google Chrome
Netflix uses Widevine, a digital rights management system that allows for secure distribution and encryption of digital content. If this module is not working properly or is out of date, the error code m7703-1003 may appear.
- On the chrome address bar, type chrome://components/
- Scroll to the bottom of this page to find the Widevine content decryption module.
- For Update, click
- Restart your browser
These methods should resolve the Netflix m7703-1003 error if the service doesn’t work on Chrome.
We welcome your comments and suggestions regarding these procedures. Our streaming guides, troubleshooting, and reviews as well as multiple devices and services can be found here.