While Vizio Smart TV is one of the most reliable TVs that is made in the US, you may experience network issues at some point.
The loss of internet connection can make it difficult to stream movies or shows, regardless of what the reason may be. The connection problem is easily fixed and you don’t necessarily have to call a professional.
Why is my Vizio TV constantly disconnecting from the Internet? This can be caused by many things.
A faulty Wi-Fi adaptor could be the problem. The problem could also be caused by conflicts between the router security and your Vizio TV.
Vizio TVs connection problems are usually caused by a failure of communication between the Vizio Smart TV and your router.
If your Vizio TV is not connecting to the internet, check that the WIFI connection has been stable.
The problem can also be solved by turning off DHCP on your router. The three devices (router and TV) can also be power cycled.
These solutions are explained in detail below:
Do a power cycle with your devices
The three main devices for streaming are the Smart TV, modem, and router. System bugs can develop if the devices are used for too long.
Power cycling is a great way to clear bugs and avoid complicated reconfigurations.
To power cycle your streaming system:
- All devices should be turned on
- All power cords must be unplugged
- For 15 seconds, press and hold the Power button on your Vizio TV remote.
- All devices should be powered off.
This simple procedure will resolve your WIFI connection issue. This is also ideal for solving Ethernet problems on Vizio TVs.
Modify DHCP settings
DHCP is a protocol that allows the router and TV to work together over a WIFI connection. You will need to manually configure the protocol if you are unable to connect to your Vizio TV network.
How can I manually connect my Vizio TV with WiFi? To switch the protocol and reconnect your TV to the network, follow these steps:
- Use your Vizio remote to press the Menu button.
- Select Network
- Visit Manual Setup
- If it was ‘Of’, click DHCP to open it and change it to ‘ON.
- If DHCP was ‘ON’, turn it to OFF’
The connection can be changed to fix the problem between your router, Smart TV and Smart TV. This makes your WIFI connection faster and more reliable.
Verify your internet connection
The weak internet is one of the reasons why your Smart TV cannot be connected to your home network.
Vizio Smart TVs are capable of changing the resolution of the video if there is an unstable internet connection. However, this cannot be done in the absence of the internet.
There are many methods to check the availability, but using a third-party device is quicker and more efficient. Check the internet availability:
- Open the browser from a connected device.
- Open a new tab and type fast.com.
- Load the page
- The website will show the strength of the WIFI connection if there is one.
The webpage won’t load if there isn’t an internet connection. If this happens, contact your internet provider. An Ethernet connection is recommended if the TV doesn’t connect to the strong internet.
Use an Ethernet connection
Your WIFI adaptor may be the reason Vizio TV is still not connecting to WiFi. You can connect Vizio TV to an Ethernet cable in such cases.
Connect your Smart TV to a wireless connection
- Find your Ethernet port on Vizio TV
- Connect your TV to the router using an Ethernet cable
- You can watch anything on your set.
An Ethernet connection is more reliable than a wireless one in most cases. Make sure to get a high-speed cable such as the birdie 4K HDR HDMI cable for the best experience.
Contact customer support
If the above troubleshooting options did not work, contact Vizio customer support. The latest Vizio Smart TVs include free lifetime support.
Servicing will be free if yours is under active warranty. If the problem is more complicated, you might be eligible for a replacement.
There are several possible reasons why Vizio TV is not connecting to the internet. You can fix the problem using any one of these four options.
If the above steps fail to resolve the problem, you can contact customer service.