The Vizio Smart TVs feature award-winning technology, the best picture quality, and the most affordable TV price range. The devices feature SmartCast, which is an operating system that powers or runs them.
Vizio TV allows you to access your favorite apps and cast from your smartphone. You can also control your viewing experience with intelligent technologies such as Alexa, Google Home, and Apple Homekit.
However, Vizio TVs can sometimes not work properly despite being highly advanced systems. You will also experience many errors while using them.
Vizio TV users complain about the screen flickering, SmartCast not loading, and the TV not showing images.
Vizio TVs include a user manual you can use to solve any problem. If that’s not an option, this guide can be used.
Table of Contents
Vizio TV troubleshooting guide
These are the most common problems with Vizio TVs. Here’s how to fix them.
1. 1. The TV switches on and then turn off.
Do the following to stop your Vizio TV from turning on and off almost immediately:
Use the VIZIO remote to access the menu. Select System. To activate the Power Mode, Eco Mode.
If none of the above works:
Use the VIZIO remote to access the menu. Select a System Choose CEC. You can turn the pacesetting off.
Make sure you secure the power cord to your wall outlet. If that does not offer a solution, consider factory resetting your TV. These are the steps to follow:
Use the VIZIO remote to access the menu. Select the system. Choose Reset & Admin Choose Reset to Factory Settings.
Your TV will need to be set up again. But if you do not get a fix, contact Vizio TV support for assistance.
2. 2. The Vizio TV screen flickers
Remove all cables and connectors from the Vizio TV to fix flickering. Wait for 30 seconds before re-connecting them.
Alternatively, you might check your Advanced Video Settings menu and disable the following settings:
Ambient Lighting Backlight Control Advanced Adaptive Luma
If your TV is still flickering, try the following:
Turn off the TV. Unplug the power cord from the electrical socket. Hold the power button down on your TV. 30 seconds while still unplugged from a wall. Press the power button. Connect the TV to the power socket. Turn the TV on again.
If this option doesn’t work, contact support or perform a factory reset.
You can follow the steps below if you have technical knowledge.
3. Television shows images but not sound
You may not be hearing the Vizio TV’s built-in speakers. Here are some suggestions:
Make sure your TV’s volume is at least zero You should check if the TV is muted. Make sure you have secured and connected the cables that connect your devices to the television. Disconnect the cables from the TV’s back and connect them to the source device. Particularly HDMI cables. Make sure the cables are not damaged or cut when you reconnect them.
You can also turn the TV speakers on.
Use your VIZIO remote to press the Menu button. To highlight, use the arrow keys Audio or Audio settings. Click OK. You should select the option next to the TV speaker setting. ON. If it is ON, press ok to toggle ON.
If none of the above solutions work, it is a good idea to contact a professional.
4. The menu does not work
This issue can be solved in many ways:
Turn off the TV and turn it on again. Factory reset Vizio TV
To complete this step, you will need to use the buttons on your TV.
Hold the Volume Down or Input buttons while you turn the TV on. Wait for a while until you see a message on your TV screen. After the message has appeared, release the Volume Down key and hold the Input button down for ten seconds. A second message will appear advising you that the memory is clear and that the reset will occur shortly. The TV will turn on. After the process is completed, a Welcome screen will be displayed.
Complete the setup to access the menu.
5. 5. The TV doesn’t show pictures but turns on
If you’re not getting a photo:
Hold down the power button on the remote for a few seconds. Your TV is not turning on. You should check the power light of your device. The TV will turn on and a white or LED indicator light will appear. Your TV will turn on if the light comes on. The remote can be used to activate the menu button. Your TV should display the menu if it does. Problems could arise from external devices that are connected to your TV. Make sure your TV is turned on the right input channel for the device you’re trying to use. To toggle between the channels, press the Input button on your remote. Verify that all cables are secured.
Here’s a detailed guide for fixing a Vizio TV that doesn’t show pictures but the sound and backlight work. You can also try other solutions.
6. Black screen of death Image: Reddit/u/CJBow
The black screen of death can be caused by a failure of one of the power supply boards for your Vizio TVs. You can troubleshoot the problem as follows:
Make sure you check the power and connections. Make sure you connect the power cable securely. Do a power cycle on your TVFollow the steps in section 2 above. Do a flashlight test stand at least 2 inches away from your TV and shine a bright flashlight onto it. If you are unable to see the image, the inverter board on the device has likely failed. To replace it, contact a professional. Perform the following: Turn on the TV and listen to any noises or play loud videos. Your TV hardware may need to be replaced if you hear any sound.
To fix the problem, you may need to replace the power board or inverter board. It is best to have someone else do it.
7. SmartCast won’t load
If the Vizio TV SmartCast isn’t loading or unavailable, the following steps can be taken to fix the problem:
Verify that your TV is connected to the internet. Verify that you have an internet connection that is stable and not slow. Turn on HDMI 1 and wait for your program to load or you see a “ No Signal“Message. You can see the “when the programming loads. No Signal” Message, press the Menu button on VIZIO Remote to select System> Reset & Admin> Soft Power Cycle> Yes. Your TV will turn ON and OFF, then switch back ON. The Information Bar will appear. You can wait until the bar disappears. After 30 seconds, switch your TV off HDMI 1 to SmartCast.
Reset your Vizio TV if SmartCast stops loading after following the above steps. If this doesn’t work, follow the guidelines in this SmartCast troubleshooting guide.
8. Vizio TV will not connect to Wi-Fi
Follow these steps to troubleshoot Wi-Fi connection problems on your Vizio TV:
Verify that you have an internet connection. This can be done by connecting to the internet with a different device. Change DHCP settings ON If the option is OFF, press the Menu key on your remote > Select Network > Manual Setting > DHCP > Press the arrow to turn DHCP ON. Power-cycle all devices. These devices include the modem, router, and Vizio TV. Reset your Vizio TV to factory settings. The network connection setup will need to be re-enabled. When doing so, enable WPA -PSK [TKIP].
Try again if the TV doesn’t connect to Wi-Fi.
Check out our detailed guide on fixing Vizio TV internet issues for more information.
9. Remote control doesn’t work with the TV.
Try these things to fix your remote if it isn’t working.
Take out any obstructions from the front of your TV. Insert new batteries. Turn off the power source and remove the batteries. Press each button at least once. Re-insert batteries. Check if the unit works. Use a different Vizio TV remote.
Power-cycling your Vizio TV may be an option if your remote is not working.
Unplug the power cable from the outlet. For five seconds, hold the power button down. Turn on your TV by plugging the power cord in.
Use the remote to turn on the TV.
10.TV will not stay off
These steps will help you to resolve the problem.
Make sure the power button is not stuck to the remote. Turn CEC off: Use the remote’s menu key to select System > CEC > Turn off the setting. You can power-cycle your TV by disengaging it from the power source. – Hold the power button for five seconds, then release. – Reconnect the power cord. You can now turn your TV ON/OFF using your remote.
If none of the above work, you can factory reset your TV. Follow the instructions in section 1.
There are several reasons why your Vizio TV may stop working. There are several reasons why your Vizio TV might stop working. It may flicker, not turn off, or fail to connect to Wi-Fi.
A factory reset can be used to troubleshoot any issues with your Smart TV. You can also update the firmware to troubleshoot Vizio TV.
Contact customer support if all other steps fail.