The Twitch App allows you to find streamers and other content. The app allows you to find clips, live streams, and updates from Twitch streamers that have been followed or new.
It can also be used to search for games and other content. Sometimes, however, the Twitch app may not work as it should.
Twitch isn’t working on Chrome, or for any other reason, there are several possible explanations.
The most common issues are a slow internet connection or a VPN that might be preventing you from accessing certain content.
Troubleshooting the Twitch App
There is nothing you can do about a Twitch server that has a problem. The problem will be solved by the service.
You can also use the following methods to address other cases.
1. 1. Disable VPN services
Twitch has made many changes to its Terms & Conditions. These changes are most relevant to the country of the user.
Most rules and restrictions are based on the current residence country of a viewer or creator. Twitch also does not permit VPNs.
It will not cause any problems if Twitch doesn’t detect you using a VPN. If it detects that you are using a VPN, however, it will temporarily suspend your connection.
To continue, you must wait for Twitch’s neutralization. You will have problems with Twitch streams until then
Disable your VPN service to fix the problem.
Read Fix Twitch activation problem
2. Reset your router
You may have an issue with your internet connection if the Twitch chat does not work. Bad communication between the app’s internet and the app can lead to a variety of other problems.
Most often, the problem is caused by a bad configuration of your router. Resetting your router can fix it.
Restarting the router is an option if there are any system configuration issues. Your Internet connection should be restored after you have reset it.
This will help you resolve any Twitch app issues. If the option does not work, you can contact your ISP to get further assistance.
Fixing Twitch error 5500: video not available
3. Problems with Twitch app on Xbox 360
Twitch for Xbox 360 will not respond if you use it. Twitch videos don’t load and games are difficult to play.
It is best to uninstall the app and then reinstall it. Here’s how.
- Go to your Xbox Dashboard
- Go to Settings from the Dashboard and then System
- Choose Storage and select your primary storage device
- Choose Apps and Games
- Find Twitch TV, and choose it
- Select Delete
- Navigate to your Dashboard and click on Apps. Browse Apps
- Choose the Twitch TV App
- Select Download. To continue the download, confirm your purchase
- Install the app
The problem should be fixed by deleting the app and reinstalling it. If the problem persists, contact Xbox Support.
4. Chrome issues fixed
This happens when Twitch pages cannot be loaded on Chrome. Follow these steps to fix the problem.
- Go to Extensions in your Chrome browser
- Click Manage Extensions
- Turn Developer Mode ON at the top right corner of your screen
- Click Update at the top-left of the screen
Try again. You should now be able to load Twitch pages from Chrome.
Chrome will not allow Twitch to work if adblocker has been enabled. To fix the problem, you need to disable the Adblocker.
5. Fixing the black screen error on the Twitch app
Twitch will often display a grey or black screen when you use it. The Twitch logo is usually located in the middle of the screen.
Many factors can cause the problem.
- This device could be infected with malware
- Your DNS settings may not be correct
- Go to Settings
- Choose Privacy
- Choose Content Settings
For more information:
- Enter about. config into the URL address bar.
- You will see a warning screen. It is best to ignore the warning screen and go on.
- Type enabled in the search bar
- If the value assigned is false, change it to “true.”
It can be changed to “true” simply by right-clicking on the option and selecting “toggle”.
Extension issues can be fixed
It can be addressed by visiting extension listings and disabling any extensions.
This should solve the problem. Enable all extensions, and then locate the one that is causing the problem. Then, you should remove it from your browser’s extensions.
You should consider malware if Twitch displays a black screen. It can be hard to deal with malware.
You can install a malware tool that will scan your computer for any adware.
If you experience a DNS problem, you will not be able to reach the Content Delivery Network (CDN) for Twitch.
You might consider changing your DNS to OpenDNS or Google.
6. Fixing streaming errors
This error may be caused by an error: Cannot play this channel at the moment. Please try again later. This error means Twitch is experiencing problems streaming your content.
It can be fixed by:
- Status of Twitch Service
- Wait a while if Twitch is working fine and then try again.
- Choose a different content
- If you are still having the same problems, uninstall and reinstall Twitch.
Contact the Twitch support team if the above solutions don’t solve your problem.
These steps should have helped you fix the Twitch app not functioning problem. You can fix some issues with the app by simply rebooting your device.