TCL Roku TV owners may be experiencing a problem with their TV. The TV can see the video but not hear the sound.
If you see a video it is a good sign that the TV works well. If your TCL Roku TV doesn’t have sound, it is time to
fix the problem and continue to watch your content.
You can mute your TV’s sound by pressing the mute button on the remote. You may forget to put the device.
You can also press the volume-up button to determine the TV’s current volume meter. This problem is different from the one where sound works but images don’t show.
If you hear the sound increase in volume, someone has likely turned it down. The problem can also be caused by other issues.
Here are some ways to fix sound problems on your TCL Roku TV.
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How to fix the sound problem on TCL Roku TV
There are several ways to fix the problem:
1. 1. Unplug all speakers connected to the TV
Start by unplugging any speakers that have been connected to the TV and ensuring they do not produce sound.
This step will allow you to check if sound can be played on the TV itself, instead of through the auxiliary output speakers. This will allow you to determine if the TV or its external speakers are defective.
2. 2. Change the channel
Change the channel to see if the sound is being lost on all channels or just the one you are currently watching.
If the sound is not heard on the other channel, it means that the current one has technical problems. This also indicates that your TV is functioning well.
3. 3. Check your cable connections
Make sure you attach the audio connectors securely at each end of a composite cable. An HMDI connection that is loose can cause interference with sound and video.
The TCL Roku does not require a separate cable. Therefore, check all the wires connected to a different device like a Blu-ray player.
devices can also disrupt the sound of your Roku. 4. Change the TV’s audio settings
TCL Roku TV does not have audio. These are the steps:
Use the HomeActivate the button on your Roku remote. Scroll up or down to select settings. Choose a system and the audio. Choose S/OAnd ARCMake a selection.
You will now have two choices to make a decision. There are two options: Auto-Detect or Auto Passthrough. Select Auto Detect.
This is the default setting that allows your device to detect the surround sound system’s capabilities automatically. This will only work if your HDMI connection is on.
5. 5. Disconnect all cables and reconnect them
To fix the sound problem on your TCL Roku TV, disconnect and reconnect all cables. These cables include the power cable and HDMI. Once done:
Use the home you can also use the remote control to activate it. Scroll up or down to select settings. Choose Audio. Set AudioMode to Stereo. Set HDMITo PCM-Stereo.
You can change the HDMI or S/PDIF options on your Roku player to PCM-Stereo if it has an optical port.
6. Sound leveling off
These steps will allow you to turn TCL Roku TV volume levels OFF.
Use the star you can also use the remote control to activate it. Scroll down from the Menu Volume Mode. The Volume ModeTurn the option off.
After you are done, turn on your TV again and check if the problem is solved.
7. Change the optical cable
If the TCL Roku TV’s sound stops working, it is time to change the optical cable. You may have a defective optical cable. Consider buying a new one and try again -we recommend this cable from Syncwire.
These methods can also be used to try and solve the problem.
Use the remote to access the Home button. Scroll down settings. Choose Audio> HDMIOr HDMI and S/PDIFIf you’re using an optical connector with the player.
You will now see Auto Detect. Instead of selecting Auto Detect, choose an option that is compatible with your TV’s capabilities. This could be an AVR or soundbar.
After you’ve selected the correct option, restart your device to confirm that you have resolved the sound distortion issue.
8. Restart your TCL Roku TV
watching a video but don’t hear any sound, restart your device. There are many ways to do this: Unplug your TV’s power source. Give yourself at least 20 seconds to rest. It can be plugged back in and re-tested.
Alternatively, you could also go to
System> Settings> Restart your system> Restart.
You can also change your mind stereo
– Auto Detect to PCM – StereoGo to Settings > Audio > HDMI Navigate to Settings > Audio > HDMI Set HDMI to PCM – Stereo 9. Dolby Digital Audio Mode can be changed
You can change the audio mode of your Roku player to Dolby Digital if you have connected it to an AVR or soundbar via an optical cable.
Use the remote to access the Home button. Scroll down or up to select Settings. Choose Audio
Set HDMI and S/PDIF for Dolby D. This will allow you to stream without sound.
10. Change the input on the soundbar AVR
To test it, you can connect your Roku to another input on the soundbar/AVR. It may solve your problem if it does. Try changing each cable one at a while.
There could be several reasons why you don’t hear any sound while watching videos on your TCL Roku. To test it, first press the Mute button.
To resolve the problem, you can adjust the volume. You can also try to restore the sound on your TV’s speakers by unplugging and reconnecting the cables.