Samsung Smart TVs make streaming easy with great features. Although Samsung is known for its reliability and quality, there may be connection problems. If you have a smart TV and you cannot connect to the internet then you are missing out.
Resetting the Smart Hub can reset network settings for Samsung TV. Start Smart Hub and navigate toTools>Settings>Reset.
You will be asked to enter a password when you turn on your TV. If you haven’t created one, type the default password for Samsung, which is 0000.
If you need to reset your network settings, you can also perform a factory reset. This will wipe all settings from your TV and leave it with the original settings.
Resetting your Smart TV has the advantage that it lets you start the configuration process from scratch.
Factory resetting your Smart TV can be a great way to resolve network problems on Samsung TV sets. However, it doesn’t require changing all settings.
These solutions will resolve the network problem without affecting any configuration settings.
Samsung TV offers other solutions for network problems
These steps will fix any network problems on your Smart TV if you don’t want to reset it.
1. Restart your Samsung TV
Common bugs are the most likely reasons Samsung TV isn’t visible on the network. The bug can be fixed by restarting your TV.
To turn on the Smart TV again:
- If it is not on, turn it on.
- Wait for five minutes.
- Turn off the power supply by going to the power outlet.
- After 15 minutes, restart the set
- Enter your Wi-Fi password
This fixes the problem effectively. The problem may lie with the router if the Samsung Smart TV is unable to find a wireless network after restarting.
2. 2. Restart your internet router
If your internet connection is slow or unstable, you may need to reset the network settings on Samsung TV. Restart your Internet router
- Your Internet router can be switched off
- Please turn it on after ten minutes.
- The router will automatically load the settings.
- Connect your Samsung TV once more.
Connect if the wireless network is visible and then resume watching. If the problem persists, you can change your Internet connection.
3. Change the network connection
You may still not be able to connect your Samsung TV to your home Wi-Fi, even after you reset the router. Sometimes an internet router can block your Smart TV Mac Address.
Before you change the network connection, however, it is important to test your phone to see if your Samsung Mac Address has been locked by the router.
To determine if the router is blocking your Mac Address, click here
- Make a hotspot using your phone
- Go to Wi-Fi settings for your Samsung TV
- Try connecting the phone if the hotspot is listed in the connection list.
If your Samsung TV connects successfully, your router has blocked the TV’s Mac Address.
You will need to contact your internet provider in such cases to allow your TV to connect to your router.
However, if the phone connection did not connect with your Samsung TV, there is a high possibility that your set is running old firmware.
4. 4.Update the TV’s firmware
You can update the firmware if your Samsung TV does not detect any wireless networks after you have changed the connection.
Samsung, like other companies, releases firmware updates frequently. You are more likely to experience network problems if your TV is in the middle of a firmware update.
Download the Samsung TV firmware
- Go to the Samsung Download Center on your computer.
- Look up the model number of your TV.
- Find your model’s firmware file at the support page
- It is available for download
You will receive the downloaded firmware file in a zip file. After unzipping it, copy it into a USB flash drive.
Install the latest updates to your Samsung Smart TV
- Connect the USB drive directly to your set
- Go to TV’S settings
- Click “Software update.”
- Choose the “Update Now” option
The TV will search for firmware updates files on your USB drive. To complete the process, follow the instructions on the screen.
After the process is completed, the Smart TV will automatically start again.
Once you’ve completed the firmware upgrade, you can enjoy a better viewing experience and connect to the network quickly.
These options will show you how to reset the network settings on your Samsung TV, with or without a remote. If none of the above options work, you can contact a certified Samsung technician to get further assistance.