Remote Control By Itarian Download

The Remote Control Tool can be downloaded and installed

• Remote control tools allow admins and staff remote access to Mac OS and Windows endpoints.

• This can be useful in many situations, such as troubleshooting, system maintenance, and training users.

• The tool can be downloaded from Endpoint Manager or the ITarian console.

• EM interface Click “Devices” > “Bulk Enrollment Packet” > “Remote Control By ITarian”.

• ITarian console Click Tools > Click Download’ in the “Remote Control By ITarian” tile.

• You should install the tool on your administrator computer (the computer you wish to control remote endpoints).

• After installation, the tool is available from either the desktop application or the EM admin console.

• For more information on remote desktop taking over Windows and Mac Os devices, see Remote Administration of Windows and Mac OS Devices.

Download RC using the EM interface

• Click on ‘Devices > Bulk Installation Package.
• Click the tab ‘Remote control by Italian
• Choose the OS on the computer where you wish to install the tool.
• Click “Download” to save the setup file.

Download RC From ITarian Console

• Login at https://itarian.com/app/msp/login

• Click on ‘Tools” in the top menu

• The “Tools” area contains a variety of security and productivity tools for enterprises.

• Click the “Download” button on the “Remote Control For ITarian” tile
• Choose the operating system for your admin machine

• Click “Download” to save the setup file.

Download the tool

• Start the installation wizard by opening the set-up file

• Language – Choose your preferred language. There are three options: English, Spanish,

• EULA – Before you continue, please read and agree to the End User License Agreement. To begin the installation, click on ‘Install’ after you have completed this step.
• Once installation is complete click “Launch” to launch the application.
• Log in to the app to manage Windows and Mac OS endpoints.

• ITarian customers – Click on the “ITarian” tab and log in with your ITarian portal username & password

• Endpoint Manager customers Click the “Endpoint Manager” tab and enter your Endpoint Manager URL. The URL will have the format https://[your-company –name].cmdm.comodo.com, where is your Endpoint Manager company.

• If you need assistance using the remote application, please see Remote Administration of Windows and Mac OS Devices.