Android smartphones are gaining traction at a very rapid rate. Most of us welcome the simplicity that the platform offers. The demand for Android Applications is booming as never before. For about all, there are hundreds of applications available on the Play Store. Android users are actually finding it hard to download their favourite app or game. This is because when installing or upgrading software, users are shown Error Code DF-DLA-15.
The Error Message states, ” *App Name* Can’t be Downloaded. Try again, and if the problem continues, get help troubleshooting.(Error while retrieving information from server. [DF-DLA-15])”
We will try to assist you with methods that will help you overcome the DF-DLA-15 error and encourage you to download or upgrade your favourite apps afterwards. Let’s start off.
Fixing Error DF-DLA-15 while Downloading apps
So we’re going to share three ways here that you can do to correct the error and keep using your phone just as before.
Method 1: Clearing the Cache.
This is a cliché, but anyway, half of the time, it works. Everything you need to do in this process is clear the cache and data of a few Google Applications.
- Go to Setup.
- Uh, tap Apps.
- Click Shop for Google Play
- Using Clear Cache and Clear Data to tap.
For Google Play Providers, do the same too. If done, try to download the software that gave you an error in downloading details from the DF-DLA-15 code server.
Method 2: Clearing Dalvik Cache
We found from research that clearing the Dalvik cache enabled few users to solve the DF-DLA-15 bug. And what’s Dalvik? Maybe you’ll inquire. Well, Dalvik is a virtual machine based on JAVA, which is the basis for all programmes.
This approach assumes that you have access to the Root and Root Explorer programmes. Using “Ex File Explorer” to name one of them. Let us now see how to clean up the Dalvik Cache.
- Open Root Directory using Ex File Explorer.
- Navigate to cache /data/Dalvik now.
- Both files from the Dalvik cache folder are selected & removed.
- Boot up your Android Phone again.
That’s it. Try running the app again now. If the Dalvik cache was responsible for the DF-DLA-15 mistake, so the error must be gone now.
Method 3: Uninstall Updates
NO I’m not concerned about notifications on your computer. I am asking about updates to the Google Play store here. Recently revamped Play store can have problems with software availability and thus popping up messages of error to you.
Simply Goto Settings > Applications > Google Play Store > Uninstall Changes. Reboot your phone until done, and try not to refresh the play store just yet. Try to download the same software that dropped Error DF-DLA-15 on your phone first.
In most instances, this approach works beautifully. It does not always succeed, but it’s worth a try. After the problem is fixed, you can still refresh the play store again.
Update 1: We learned that the issue was fixed by applying credit card information to the Play store when reading Few Comments. Try it yourself and let us know if the same works for you in the comments.
Update 2: Our readers have confirmed that they have experimented with the Un-Mounting SD card. So un-mount the SD card(Steps below or uninstall the SD card entirely and try again.
Just a few more things that you can try…
If none of the strategies above works for you, then you may want to consider a few more items mentioned below.
1) SD Card Unmount: Settings > Storage > SD Card Unmount. SD Card Restore: Device > Room > Re-mount SD Card.
2) Reinstalling the Play Store: This is not always recommended, but I have mentioned it in the End line.