Philips TV offers one of the most advanced ecosystems on the Smart TV market. There are some issues that you might encounter. You may experience problems such as the TV disconnecting from WiFi while you are watching.
This issue is more common in older models. However, it may also be present in newer models. It is possible to not be able to identify the cause of the problem, unlike other problems.
Two possible causes for the Philips Android TV Wi-Fi problem are a bad internet connection and a bad router. This problem can be solved without professional assistance, regardless of its cause.
What do you do if your Philips Smart TV doesn’t connect to Wi-Fi? The first thing you should do is unplug the TV and then plug it in again. Next, reset your router. This will resolve most connection problems.
Next, you must hard reset your TV. Before you reset the TV, make sure it has the most recent firmware. If the problem persists, you can try a different network or create a new connection.
These options are available if your Philips TV is constantly disconnecting from WiFi.
Option 1: Hard reset your TV
Hard resetting is the fastest and easiest way to fix the problem with your Philips TVs’ connection. This simple procedure will resolve any bugs that may have developed over time.
Reset the Philips Smart TV
- Turn off the TV
- Locate cables and accessories, and unplug them
- After two minutes, connect the cables and accessories.
- Turn on your TV
You can reset the router if there was a TV problem. If the problem does not go away, you can try power cycling the router.
Option 2: Turn on your router.
Sometimes, a problem with the router may cause a connection problem on a Philips Smart TV. The router’s internal memory and heat may be damaged if it is used for too long.
If you’ve used it for over 3-5 years, it may have worn out or exceeded its lifespan.
To do a power cycle on your router:
- Unplug the router’s power cord
- Give it a minute
- Reconnect the power cord
For battery-powered routers, you can remove the battery for 1 minute. The fastest way to fix glitches caused by continuous use and overheating is to drain the router’s battery.
This is also how to connect Philips Smart TVs to Wi-Fi. You don’t need a remote to fix the connection problem, unlike the previous option.
If you still have a problem with your connection, reconnect your TV to the network.
If you are unable to connect to any other devices to the wireless network, or if the signal strength is so poor that the devices keep disconnecting from it, it is time to upgrade to a new router.
When shopping for a new one, go for a router that supports multiple devices.
Option 3: Recreate the wireless network
You can try resetting both the Philips Smart TV router and Smart TV to see if the problem persists.
This is a special case where the problem is not with the router or Smart TV but the connection.
There are two phases to the recreation process.
1. Forget the network
The wireless recreation process involves forgetting to connect your Smart TV to the current network. All network caches must be deleted.
To forget about the network:
- Go to the TV’s Setting page
- Click Network
- Choose WiFi
- Click on your existing network.
- Select Forget Network
After you’ve completed the above, turn on your TV and router. This is the first step to get the devices ready for the final stage.
2. 2. Create a new hyperlink
Make a new connection between the router and your Philips Smart TV. Connect the two devices by following these steps:
- Select Settings from your remote control
- Select Wireless and Networks
- Click Connect to Network
- Select your WiFi connection
If the new connection is not working, you can try another network. Talk to your ISP (Internet Service Provider), for additional assistance.
Most cases are caused by the network, not the Philips Smart TV.
After the problem is resolved, the new link should be free of internal glitches or cache buildup. These steps can be used to connect an older Philips TV to WiFi.
It can be frustrating to lose your Wi-Fi network connection for your Philips Smart TV. The problem can be solved regardless of whether your TV is old or new.
You should now be able to identify the problem and fix it using the steps above. However, if the problem still exists, contact Philips customer support.