Netflix has worked well for you for some time. You suddenly get an error message saying “Your device maybe not be connected to the Internet.” Make sure that your connection is working.
Usually, the message comes with an error code NW-1-19. What does the Netflix code NW-1-19 actually mean?
Network connectivity problems can cause Netflix error code NW-1-19. If your internet connection is down, your device will not be able to access Netflix servers or download the file you are looking for.
You will not be able to stream or download any video in that situation.
Netflix error NW-1-19: Why?
This error could be caused by:
- DNS configuration problems are your problem
- The internet cannot be connected to your local network
- Slow internet performance
This is a benefit because you can solve the problem in many ways.
1. Restart your device
You can reset your Smart TV, Streaming Media Player Roku, PlayStation, or Blu-ray Player to restore the software and apps that are currently in use.
It will also remove any activity that causes the Netflix app to behave badly. It will then restart the software.
Depending on the device, you can unplug it from its power source and wait for 2 minutes before plugging it back in. You can also access the device menu by tapping on Shut Down.
If the device has a power button press it to turn it off and then turn it on again.
2. 2. Verify your internet connection
The NW-1-19 Netflix error is a result of your device not being connected to the internet. To determine if you have internet access, run a network connection test.
The best way of doing this is to visit netflix.com on your browser. Contact your ISP if it doesn’t work.
3. Make sure the network supports streaming
Netflix is giving error NW-1-19 to some users who are connecting to a public network.
Many public networks don’t support streaming and will block any service trying to download large amounts of data. This means that you will need to use another network to view content.
You may also experience this problem if streaming over a cellular network. The speeds of cellular network connections are not fast enough to stream Netflix content, especially when you’re watching Full HD or 4K videos.
You can also increase your Wi-Fi bandwidth and close other applications on the same network.
4. Increase the Wi-Fi signal
You can improve the signal strength of a Wi-Fi network by moving your router closer to your device. To improve reception, you can raise the router to a higher position.
Wireless interference can sometimes be caused by obstacles such as walls or cordless phones. When connecting via Wi-Fi, it is worth moving your device to the side.
You can also connect your device directly to the internet via the Ethernet cable.
This is a crucial step, especially if you get Netflix error NW-1-19 with Samsung TV, Smart TVs, Roku, or any other streaming device that has an Ethernet port.
5. 5. Restart your Router
If your internet is slow, restart your router to refresh the connection.
- Your streaming device should be turned off or unplugged from the power source.
- Remove your router’s power supply
- Plug the router into power immediately after 30-60 seconds
- Plugin your streaming player and turn it on.
Next, open Netflix again.
6. Remove Custom Network Connection Setting
If you change your network settings to custom settings, you may have problems. These settings can include the use of a VPN, proxy, or DNS.
If that happens, you can restore your ISP’s default settings. To automatically find DNS, disable the VPN proxy service and reset your streaming player.
You could have a problem with your network connectivity if you receive the Netflix error code NW-1-19 message.
Restart your device and home network to fix it. To ensure that you have internet access, you can also check the connection.
You can also improve your wireless signals and remove custom network connections settings.