Netflix streaming should be seamless on any device, especially since it is the most popular streaming service. Sometimes, however, this does not seem to be true.
Netflix users may encounter many issues while streaming Netflix. The Netflix code UI-803-3 appears on your screen as an example.
This error message usually includes a message saying “Couldn’t connect to Netflix.” Retry or restart your streaming device and home network.
This error means that your video cannot be continued unless it is fixed.
Netflix error UI-803-3: Why are you getting it?
Netflix error code UI-803-3 on Xbox One and Smart TV, Fire Stick, PlayStation, or other devices is due to the inability of Netflix to process certain information.
The information in this example is the cached data and data on your streaming device. There are many ways to fix this problem.
1. 1. Sign out of Netflix App
Sign out of the app to close your current session or open a new one by signing in.
When you sign in again, you’ll send a request to Netflix to create a new session or get new data.
This can be done by visiting your account page and selecting the Sign Out option. Sign in again and you’ll be able to try it again.
2. Clear app data
Clearing Netflix app data can help to fix any corrupted cache files that may be causing the error. This also corrects server-side errors that can sometimes occur after an app update.
Your device will determine the steps required to clear app data.
This is how to delete app data from Amazon Fire Stick.
- Go to Settings
- Choose Applications
- Select Manage installed applications
- Choose Netflix
- Select Clear data
- Confirm Clear data
- Clear cache
Next, power cycle your firestick. Then try again. Clear all app data from your device (Android, iOS, Smart TV)
These processes are nearly identical across applications.
3. Restart your streaming device
You can prevent app crashes by restarting your Fire Stick or Xbox One, Smart TV, Roku, or PlayStation. It also retains memory and refreshes the device.
Depending on the device, you can unplug it from the power supply and then plug it back in. If it offers the option to turn it off, you can also turn it off.
Alternatively, you can go to the settings menu to locate an option that will allow you to restart your device. After that, you can open Netflix again.
4. Restart the Home Network
Netflix code UI-803-3 on Fire Stick and other devices is caused by some information stored on your device. This information includes your network settings.
This error could occur if the streaming service has a slow internet connection.
Restarting your home network can fix internet problems and improve connectivity.
5. Uninstall and Reinstall the app
The error should be fixed by clearing the cache and data. If the error persists, you can uninstall and reinstall the application.
This will let you install an updated app and refresh your local data. It also allows you to clear out old data. For example, if you are unable to uninstall an app from Roku, then remove it and reinstall it.
Netflix may have encountered an error code UI-803-3 while streaming a video. The easiest way to fix it is to restart your device. Sign out of your account, then log back in.
You can also uninstall and reinstall the app, restart your home network and clear all application data.