Hulu has the advantage of streaming on multiple devices. One of these devices is the Xbox One. Xbox One offers a good selection of live events and on-demand videos.
You can also stream your favorite TV shows, and you can add other users to your account. Hulu can sometimes cause playback problems for users streaming.
You may have seen Hulu error code PDEV318 while watching a video.
Hulu’s error code P-DEV318 refers to a playback issue. This issue is common for Xbox One customers. It can cause you to be unable watch or stream live events, as well as a lot of other issues.
The following are some reasons the issue may occur:
- Hulu servers down or under maintenance
- Low bandwidth
- Slow internet speeds
How to fix Hulu’s P-DEV318 error
Hulu has been investigating error P-DEV318. These troubleshooting steps will help you to fix it.
1. Upgrade your internet speed
Hulu may display the P-DEV318 error when streaming live events. It could be due to slow internet speeds. The Xbox One buffers videos technically.
It streams videos before the live event. It plays continuously because of this.
A delay may occur when the video reaches the end of the file. This is where you’ll see the loading message or spinning circle on Xbox One.
It may take several seconds before the video starts playing again. The buffering process takes longer for Hulu and then the P-DEV318 error is displayed. It is best to upgrade your internet connection.
Here’s how it works:
- Turn off your Xbox One and other devices connected to the home network
- Other background processes that may be running on your device are close by
- Use an Ethernet cable to connect the device and router
- Move your router and modem closer towards your Xbox One, or vice versa
To verify that you are at least 8.0 Mb/s, you can also run a speed test. This is recommended for streaming live events.
2. 2. Restart Xbox One
Restart your device to power-cycle it. This will reset your device’s software and fix any issues, such as Hulu error P–DEV318.
Even if your Xbox One is running error-free for a while, you can shut down the system to refresh connections and start afresh. The following is what you should do.
- Hold the Xbox button down for approximately ten seconds to turn off the device
- The console will automatically turn off
- Press the Xbox button to turn it on
A power cycle is also a good idea for your router and modem. This can be done by disconnecting the equipment from power and waiting for a few minutes before turning it back on.
Next, you should try Hulu once more and see what happens.
3. Contact Hulu
Hulu can be reached via chat online to resolve the issue. To resolve the problem, Hulu will need to have your account information.
This is because only a small number of subscribers are affected by the error. They use specific devices to stream on the platform.
Hulu P–DEV318 errors are most common when you stream live events, such as the World Series. Restart your device to fix the problem and then try again.
Also, ensure your internet speed is at minimum 8.0 Mbps. For further assistance, contact Hulu Support.