Hulu subscribers are likely to have experienced streaming problems. Streaming problems occur when your device is unable to communicate with Hulu servers.
In almost all cases, every problem has an error code. For example, many Hulu users have recently come across the error code RUNUNK13. This error can occur when a person is watching live events, such as the World Series.
Many people have experienced this error while watching a movie or TV show. It causes the video to freeze and prevents you from streaming your movie.
Other users may not be able to go back to the same place they were watching a video. Hulu’s RUNUNK13 error code can be caused by any one of these reasons:
- Hulu Servers: A Problem
- Problems with devices
- Poor internet connectivity
- App out of date
How to fix Hulu error code RUNUNK13
While the problem has been around for almost a year, Hulu hasn’t fixed the bug as they’ve stated on their Facebook page. There are several ways to troubleshoot Hulu’s error code RUNUNK13.
Keep in mind that even though an official solution has been released, the solution you find may not apply to another user. These steps will fix the RUNUNK13 error code.
1. Close the app
To exit the app completely, you will need to restart the service. Some features may remain running in the background depending on the device. This is how to do it on different devices.
Close Hulu on Android TVs, Tablets, and Phones
- Go to Settings > Apps>> Select Force Stop
Close the app on Apple TV
- Double-click on the Menu button
- Check the app switcher dashboard to make sure Hulu is at the top.
- Tap the trackpad on your remote.
- Hulu will go to the top
Learn more: How to fix error 500 on Hulu
Close Hulu for iPhone and iPad
- Double-click on the Home button to return to the main screen
- To force it to stop, swipe up on Hulu’s preview in the multi-task tray
To turn off all features, the app must be closed completely.
2. 2. Perform a power cycle
Turn off your device and then wait for it to power cycle before turning it on again. Reopen the app and try it again. Power cycling is a way to recharge connections and begin anew.
3. Clear cache, or switch browsers
This error could be caused by cache buildup in your browser. This error can be fixed by clearing your cache or switching to another browser.
In fact, this solution has worked for several people. If it does not work, you can move on to the next step.
4. Verify your connection
If you get an error message RUNUNK13 on Apple TV when watching a live event it could be your internet connection.
To ensure your speed is within the recommended limits of Hulu, you will need to perform a speed test.
These are the recommendations:
- 3.0 Mbps to watch TV and movies
- Live streams at 8.0 Mbps
- All 4K content at 16.0 Mbps
You should upgrade if your speed is less than 3.0 Mbps
5. Check your system and app for updates
To check for updates, go to the app store on your device. You should also ensure that you have the latest OS.
You can ensure that you have the most recent updates to your system and apps.
Learn more: Fixing PLRUNK15 error code on Hulu
6. Wait for Hulu
The problem may not be your fault. Hulu might be experiencing service outages that affect many of its customers.
In that case, you will have to wait until Hulu looks into the issue and fix it from their end as they have given this response on their forum. There is nothing else you can do until then.
You won’t see another RUNUNK13 error!
Hulu error code RUNUNK13 can be fixed by making sure that the latest version is installed. Clear cache and delete data
This will allow you to delete temporary files and corrupted data, increase app performance, and free up space. If all the steps fail, contact the Hulu support team.
We would love to hear about any other solutions that work but aren’t listed here. This will help others with the same problem.