Incognito mode is a popular way to surf the web. Your web browser creates temporary sessions when you use this mode. The browser then isolates the session and your data. T
This means that you surf in privacy and your browser won’t save any of your histories. It will also clear all cookies after you close a session.
Netflix’s incognito mode is not the best. You will get the Netflix Incognito Mode error in most cases when you open private browsing.
Why does Netflix display the error m7399-126000000024 when you stream Netflix in incognito? The Netflix player needs Silverlight on certain browsers or HTML5 players to stream.
Silverlight does not permit programs to access its features from isolated storage. It will block you from fully using the program if you browse in private mode.
Netflix incognito mode error: Why?
You may also be getting an error for the following reasons:
- Your browser is not up-to-date
- Netflix is unable to access your location and can’t determine which site you should use to deliver tailored content.
- Netflix can’t save your watch history
There are many solutions to the Netflix incognito error on Chrome. These are just a few of the options you have:
1. Turn off incognito mode on your browser
You can turn off private browsing to fix Netflix’s incognito mode. Here’s how to fix it:
- Close your Chrome browser
- Start the browser again
- Try again with Netflix
These steps apply to Windows users. You can use the same steps for Mac users: close Chrome, then re-open it and then go to Netflix.
You can also disable incognito mode when you use other browsers. Close the applications and then open the streaming service.
2. Clear browsing data in Chrome
Clearing your browsing data can resolve the problem if you are unable to watch Netflix on Chrome because of incognito mode.
- Click on “Settings”
- Choose Advanced
- Clear Browsing Data in Private and Security
- Click on the Advanced tab
- Select All Time from the drop-down menu.
- Site data and cookies can be checked
- Clear Data
After clearing browsing data, you can open Netflix again. If you’re using Firefox or another browser, you can do the same.
3. 3. Update your browser
What happens if Netflix displays an incognito error, but I am not in incognito. The best thing to do in such cases is to upgrade your browser.
- Chrome Open
- Click on “More” at the top-right of your screen
- Click on “Update Google Chrome”
- Click on Relaunch
It’s a good idea to do the same thing for other browsers.
It is important to update your browser because Netflix now uses HTML5 player in Google Chrome and not Silverlight.
If you’re using Chrome version 4-44, then you should update to the most recent. You should also install the latest plug-in version if your browser supports Silverlight.
Error m7399-126000000024 is a sign that you are streaming incognito. Turn off private mode in Netflix.
This can be done by closing your browser and reopening Netflix.