Recently, as Android users attempt to download or upgrade some software from the Google Play store, they get Error 936 on their smartphones. The error message reads *App Name* may not be accessed due to an error, to be more exact (963). We spoke earlier about how to patch error 492 in the Google Play store. We will address another bug in the Google Play Store this time, but with a different approach.
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We are not sharing 1 but 3 strategies today that will help you quickly get rid of this Play store error 963. Rocket Science isn’t the solution to this error, so you do need to take certain precautions that are explained in depth below.
Reasons of Google Play Store Error 963
It is the safest thing to grasp the error and to know what the causes for having this error on your phone are until we see how to address this error. If the causes are understood, it becomes easier to correct them.
- App Cache: The Culprit could be the Play Store app cache.
- SD Card: You can see Play Store Error 963 on your screen when the app is downloaded to the SD Card.
- Play Store Edition: You can also encounter this error with the revised Play Store version.
3 Ways To Fix Play Store Error 963
Now that we’ve seen the reasons why your phone might display this error, let’s learn how to correct this 963 error on your smartphone.
1) Clear Apps Cache:
As mentioned above, this error can also be triggered by your App Cache/data, so to start with the solutions, let us first try and clear your Apps cache, simply perform below steps
- Go to Settings > Software > All
- Please select Store Play > Clear Cache & Info.
- Pick the app that displayed the error, and select Simple cache and data.
Now, attempt to re-download the app to see if the mistake continues. If the problem are the caches, the problem has to be fixed. If not, finish reading.
2) Unmount SD Card:
Unmounting the SD card on your phone can really help you get rid of error 963 in the Play Store, What we’re trying to do is unmount the SD card, then attempt to update/download the app and eventually delete the SD card.
Simply go to Configuration > Storage > SD Card Unmount. Now, continue to download or upgrade the software that has given you trouble.
If you have successfully downloaded the software without any bugs, Navigate to Configuration > Storage > Re-mount SD Card to Remount SD Card.
If you have an SD card with the software that causes you an error, then you can first attempt to switch it to Internal Storage. Go to Settings > Applications > All > Pick Program > Move to Internal Storage to do this.
3) Downgrade Google play store:
Chances are that this error is triggered by the latest Google Play Store update, there is every possibility that compatibility problems could exist with the new version of Google Play Store. But you’ll need to disable the play store updates in this scenario.
Go to Settings > Applications > Disable Play Store Patches, and then try to download/update the app that displayed the mistake. For several, this solution would most likely fix the dilemma.
Except in extreme situations, if neither of the above works for you and if you still have the error on your computer, you can try totally uninstalling the Software or even uninstalling the Play Store and then update it from Trustworthy Sources again.
You can also attempt to delete the email ID attached to your account in the Play Store, reboot your phone and instal the same ID again and see how this solves the problem. But do this only if the above-mentioned key strategies do not work for you.
Let us know which method has worked for you on your Android phone to get rid of Google Play store error 963. If this page has benefited you at all then take some time to share about which one performed for you below. It would also support other readers with the same issue and save a great deal of time.