Endpoint Manager Communication Client

Communication Client and Comodo client – Security App UI Settings

You can configure the appearance of Communication Client, Comodo Client Security, and the Virtual Desktop via the UI Settings screen.

These items can be rebranded with your company logo, logo, product name, and product logo. In addition, you can:

Include your support website, phone number, and email in the GUI

Choose which parts of CCS should end-users see

Setup UI Settings

Click on ‘Configuration Templates > ‘Profiles.

Click on the Windows profile where you wish to set up UI appearance

Click ‘Add Profile section’ > UI Settings

Three tabs are available on the UI settings screen:

General Settings You can select the GUI language and the components/shortcuts that will be displayed in the interface for the end-user.

Comodo Client Communication Branding – Personalize CC with your company logo, brand name, and more

Comodo Client Security Branding – Create your brand and logo for CCS and VD.

General Settings

Open the UI Settings section in a profile
Click on the tab ‘General Settings.

UI Settings Configuration – Table of Parameters
Form Element	Description
Language	This is the language that should be used in the Comodo Client Security interface. (Default = English (United States))
Show messages from Comodo Message Center	Message Center notifications are displayed as pop-ups in the lower right-hand corner. These include news about updates and offers, as well as other interesting items. You can choose whether messages should be shown to end-users. ( Disabled
Display notification messages	Notifications notify end-users of actions and status updates. CCS notices are located in the bottom-right corner (just above the tray icons). You can choose whether notifications should be displayed to end-users. ( Disabled
Show desktop widget	This widget provides shortcuts to CCS tasks, information about traffic and security levels, and background tasks. You can choose whether the widget should appear on endpoint desktops. ( Disabled
When tasks are reduced/sent to the background, show information messages	These messages inform users about the consequences of moving or minimizing a running task into the background. This could be the case when a virus scanning task is moved to the background. You can choose whether information messages should be shown to end-users. ( Disabled
When an alert is displayed, play sound	CCS can play a chime when it raises security alerts if selected. ( Disabled
Display shared space shortcut from the desktop	“Shared Space” is a special folder at an endpoint that allows contained applications to save files. This folder can be accessed via the shared space shortcut. You can choose whether the shortcut should be displayed to end-users. ( Disabled
Icon for a security client tray	You can choose whether the CCS icon will be displayed in the system tray. End-users can use the tray icon to submit support tickets for Service Desk should they require assistance with their devices. You can allow users to submit tickets to certain departments if enabled. For more information, see Configure Service Desk Departments Available to End-user. (Default = Enabled).
Icon for showing security client desktop shortcut	You can choose whether or not you want a shortcut to CCS placed on your endpoint desktops. ( Disabled
Icon for client tray showing communication	Choose whether the CCC icon will be displayed in the system tray.
Show file list	CCS can display a list file on a device with trust ratings (Trusted, Unrecognized, or Malicious). This option is available under ‘Advanced Settings > Security Settings > File Rating > File List. For more details click the link https://help.comodo.com/topic-399-1-790-10397-File-List.html You can choose whether the file list should be made available to end-users. ( Disabled =
Show vendor list	Allow local users to access the vendor area of Comodo Client Security from an endpoint. CCS ships with a list of trusted vendors that have a reputation for creating safe, legitimate software. CCS will allow unknown files to be run if they are digitally signed by one of these vendors. You can add new vendors and modify the rating of vendors. To view the vendor list, click ‘Advanced Settings > Security Settings > File Rating > Vendors List’ in CCS. See https://help.comodo.com/topic-399-1-790-10401-Trusted-Vendors-List.html if you want to read more.
Only show Virtual Desktop settings in security client interface	If you are interested in: The widget and the CCS tray icon are hidden at the endpoint. Only virtual desktop options are displayed in the CCS desktop and start menu shortcuts: Open Virtual Desktop Open Virtual Desktop Setting – This opens the virtual desktop settings area of CCS (‘Settings’ > ‘Containment’ > ‘Virtual Desktop’). CCS is not available to end-users. (Default = Disabled). Notification This setting is only available if the option ‘Allow the user the override Virtual Desktop settings’ has been disabled in the Containment” section of your profile. See Setting up virtual desktop In Configurations for Containment for more details.

End-users have access to the Configure Service Desk department

Users can send support tickets to Service Desk by right-clicking on the icon in the CCS system tray icon if enabled.

This menu can be customized to include specific departments. The user can submit a ticket to the correct department.

The drop-down ‘Department” shows you departments that have been marked as Public’ in Service Desk.

See https://help.comodo.com/topic-289-1-625-7881-Departments.html if you want more help with departments

To choose your departments, click ‘UI Settings > ‘General Settings > ‘Show Communication Client Tray Icon’

Choose from the available departments

Open the UI Settings section in a profile

Click on the tab ‘General Settings.

Allow ‘Show client tray icon for communication’

Allow ‘Configure Departments to Ticket Submission’

The left pane lists all departments that have been added to your Service Desk instance

To instantly import new departments, click the “Synchronize” button

When end-users right-click on the CCS tray icon, they will see the right pane.

To enable the department for the end-user, select it from the left and click ‘Add.

Continue the process until you have added more departments

To disable it for an end-user, select a department from the right and click ‘Remove.

To save your changes, click ‘Save’

Communication CustomerRebranding

You can change the interface text and appearance of the communication client using the rebranding tab. This feature is particularly useful for customers who wish to white-label their endpoint clients.

You can modify the company name, contact website, phone number, and email.

You can upload replacement images to company logos, header logos, product icons, and product logos.

You can preview your changes online.

To see your changes in the example image, start typing in the fields.

Upload images in the right size and format (.png).

Communication Client Rebranding – Table of Parameters
Form Element	Description
Name of the Client	For the application, enter a unique name. You can use special, numeral, and alphabetical characters. Maximum = 20 characters.
Name of the Company	Your company name.
Support Website	The URL of your support site. The URL will appear in the CC application’s ‘About” dialog.
Support Phone	The number for customer support. This number will appear in the CC application’s ‘About” dialog.
Support Email	Your customer support email address. This address will appear in the CC application’s ‘About’ dialog.
Logo for Company Header	The logo is shown in the upper-left corner of your application window. Accepted image size = 112 x 17 pixels Accepted image format =.png
Logo for the company	The logo is shown at the top right of the CC “About” dialog. Accepted image size: 180 x 43 pixels Accepted image format =.png
Logo for Product	Logo displayed at the left side of the CC “About” dialog. Accepted image size =98×98 pixels Accepted image format =.png
Icon	Windows shortcut icon and start menu Accepted sizes for images: 16×16, 20×20, 32×32, 32×32, 32×32, 32×32, 40×40, 48×48, 64×64 pixels, and 48×48 pixels Accepted image format =.ico http://www.dihav.com/view.php?id=png2icon This tool converts.png files into.ico files for free
Tray Icon (normal mode)	When Endpoint Manager is connected, the Tray icon will be displayed. Accepted image sizes are 16 x 16 pixels Accepted image format =.png
Tray Icon (offline mode)	When Endpoint Manager is connected, the Tray icon will be displayed. Accepted image sizes are 16 x 16 pixels Accepted image format =.png

To save your design, click ‘Save’

Comodo Client Security Branding

You can change the look of CCS or the Virtual Desktop by using the rebranding tab. To reinforce your brand’s image in the eyes your customers, you can upload your company logos or text.

Similar. A disclaimer message can be created that is displayed to users when they open the virtual desktop. This can be set up in the Containment section of a profile. For more information, see Virtual Desktop under Containment Setting.

CCS interfaces rebranded

Open the section ‘UI settings’ in a profile
Click on the tab ‘Comodo Client Security Branding’
To see your changes in the example images, start typing in the fields

Upload images in the right file format (.png).

All interfaces in CCS will see the changes that you make.

A default profile cannot be modified concerning the UI.

Comodo Client Security Branding – Table Of Parameters
Form Element	Description
Logo for Company Header	The logo is shown in the upper-left corner of your application window. Accepted image size = 122 x 24 pixels Accepted image format =.png
Logo for the company	Logo displayed in different CCS interfaces The accepted image size is 150×24 pixels Accepted image format =.png
Logo for Product	Logo displayed on the left sidebar of the CCS “About” dialog. Accepted image size =106 x106 pixels Accepted image format =.png
Widget Caption	Logo displayed on the header for the CCS desktop widget. Accepted image size = 289 x 28 pixels Accepted image format =.png
Icon	Windows shortcut icon and start menu. Other interfaces of the program also display this icon. Accepted sizes for images: 16×16, 20×20, 32×32, 32×32, 32×32, 32×32, 40×40, 48×48, 64×64 pixels, and 48×48 pixels Accepted image format =.ico http://www.dihav.com/view.php?id=png2icon This tool converts.png files into.ico files for free
Client Name	You can enter a unique name for the application. This name will appear in the interface and will be used in the Windows Start menu. You can use numbers, letters, and special characters. Maximum = 20 characters.
Comodo Virtual Desktop
Client Name	You can enter a unique name for the application. This name will appear in the interface and will be used in the Windows Start menu. You can use numbers, letters, and special characters. Maximum = 25 characters.
Wallpaper icon	Shown on the main virtual desktop screen. Accepted image size: 128 x128 pixels Accepted image format =.png
Wallpaper image	Virtual desktop background image. Accepted image size: 1920 x 1200 pixels Accepted image format =.png
Icon for the Start menu	Windows shortcut icon and start menu Accepted image size: 32 x 32 pixels Accepted image format =.png
Widget icon	The logo is displayed on the header for the virtual desktop widget. Accepted image size is 24 x 24 pixels Accepted image format =.png