There are certain things in life that we believe we cannot do without. Remote access is one such product. Remote access technology makes it possible to access your computer even…
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ITarian Client Communication Portal You don’t have to hold your clients’ hands every step of the process in order to provide top-notch service. Everyone wins when you provide the tools…
Bacula is an open-source Windows backup software. It is ideal for anyone looking for a free backup of their Windows server or Windows computer. Bacula can do this easily. The…
Remote desktop’s sole purpose is to enable users to access another computer remotely from an off-site location. A remote desktop can be used to remotely access a computer at home…
IT Ticketing System If a user has a technical concern or problem, they can send a ticket to their IT department. This is received by the service desk, which classifies…
Cybercriminals are using remote access to steal confidential information. Remote access is becoming more common in all industries. You need an initial layer to protect your business from unwelcome access….
RMM software allows you to remotely monitor IT infrastructures and endpoints for customers, which saves MSPs money, time, and effort. Instead of sending MSP staff to customers’ locations, they can…
ITSM Tools ITSM tools can be used by enterprises to design, deliver, manage, and improve how Information Technology (IT), is implemented within their organizations. It is a method that brings together…
The firewall Options panel allows you quickly to configure Firewall settings. It is divided into three areas: General Settings Enable Firewall allows you to disable or enable Firewall protection. ( Recommended and default =…
Your service level agreements (SLAs), are documented to provide assurances to your customers. It also allows you to focus on the things that matter most. An SLA is more than a guideline….