RMM Services
- Collecting information about the client’s computer systems, software, and applications
- Generating activity reports for MSPs and providing data
- Provide relevant alerts and tickets if necessary
- Monitoring network condition
- Monitor all clients and endpoints simultaneously
- Automating planned maintenance duties
We have compiled a list of Open Source RMM software to help you choose the right RMM software. It can be used locally or via cloud services. Continue reading.
Auvik
Auvik is the best RMM program. It is cloud-based and provides instant insights into networks and automates tedious and time-consuming tasks. You can gain complete network visibility and control.
You can keep track of users and devices as they move with their real-time inventory and network mapping.
Auvik has an automated configuration backup and restores feature on network devices. This allows you to prevent network risks with minimal manual effort.
NinjaRMM
NinjaRMM is the best RMM software to help you support clients and manage your IT more effectively.
It is the first security-centric RMM tool, allowing IT professionals to monitor and control the entire IT stack using full automation – all within one pane.
The key features are:
- Remote access
- Alerts
- Management of patches
- Mobile App for iOS & Android
- Reports
NinjaRMM can be downloaded for Windows and Mac.
Atera
Atera RMM is widely considered to be one of the best RMM programs for MSPs.
It can scan networks for devices and then add them to the monitoring platform. The scanning process is continuous so that any additional devices are discovered after the initial setup.
Atera has a ticketing system that allows customers to raise concerns. It allows users to create tickets and track the time it takes to resolve them. You can access a ticket menu that displays a list of all tickets, including performance issues, and the due date. It makes it easy to resolve any issues.
Atera’s remote access capabilities are also first-class. Remote access to computers, servers, and applications can be done via the GUI. Remote access to devices can be done via the device view, alert or ticket.
Atera’s most important features are:
- Network discovery
- Remote access
- Alerts
- Ticketing
- Integrations such as QuickBooks Online and QuickBooks Desktop, Xero, and many more.
- Automation
SolarWinds RMM
SolarWinds(r), RMM(r), is a cloud-based IT platform that allows MSPs and service providers to deliver technology services in hours, instead of weeks or even months.
It features exceptional graphical dashboards that place alerts in the forefront so you can concentrate on what is most important to you.
Its integrated remote access and security features allow users to protect and support their IT systems from the beginning.
SolarWinds RMM has been rated as one of the best RMM software on the market. It offers a unique pricing model that you can request directly from the company. You can download it as an Android or iOS mobile app to help you manage your issues from anywhere.
The key features are:
- Discover network devices
- Create reports
- Management of patches
- Monitoring SNMP
- Remote access
Domotz Pro
Domotz is the leading RMM platform for IoT.
They are a powerful tool for network management that is used by MSPs, Integrators, and Security Professionals as well as Business Owners.
You can also integrate the program with a wide range of providers such as Slack and Webhooks, Cisco (Belkin, Sonos), Google Sheets, Excel, Google Sheets, and many others. You can also use the API to create custom integrations. Domotz Pro can be used in a variety of environments thanks to its wide range of integrations.
This tool is cost-effective and allows you to manage and monitor customers’ networks. It has a plug-and-play setup, friendly UX, and a comprehensive feature list, all of which can be accessed from any mobile browser or desktop computer.
The key features are:
- Automated network discovery
- Network scans
- Topology map of network topology
- Custom alerts
- Open API
LogMeIn Central
LogMeInCentral is one of the most popular RMM software products. It is a cloud-based, remote monitoring and management system that allows IT professionals and administrators to monitor, manage and secure their endpoints.
LogMeIn Central can connect you with IT companies that can help you increase productivity, lower IT costs, and reduce risk, regardless of where your production may be located.
How to choose the best RMM software
It’s not as simple as it sounds to manage a remote network. It’s not easy to maintain visibility over device performance when you aren’t on-site. This is why the best RMM tool should allow you to have the most visibility. You’ll be able to respond quickly to security threats and performance issues in your company.
