Hulu has many movies and episodes recorded in foreign languages. If you wish to watch the films in your native language, you will need subtitles.
Recent reports have shown that subtitles do not work despite being turned on via the options menu. Hulu subtitles may not work for a variety of reasons.
Most cases will require you to turn off the closed caption and then they will work again. You will need to make additional adjustments if this fails.
Hulu subtitles are not working problem solved
These solutions are explained in detail in our explanations.
Method 1: Make sure subtitles are on
The first way to fix the subtitles not working on Hulu is to turn the option on. If you stream on hulu.com from a laptop or desktop computer, it is simple to turn subtitles on.
How to disable or turn on subtitles on Hulu
You can find the video player on your desktop computer here:
- Move the cursor to the gear icon
- Click here options and subtitles
- Select On or Off – Turn the subtitles option on if it is not turned on.
Go to Settings and choose Subtitles or Captions if you’re using an Apple TV. You can choose to turn subtitles ON or off.
Method 2: Update Hulu
You will have streaming issues, including Hulu captions not functioning, if your Hulu app has become out of date. These issues can be fixed by updating your Hulu App.
Many devices can support the streaming app. These include the Fire Tablet, Android tablet, phone, tablet, TV, Xbox 360, and Chromecast. As such, visit the hulu.com support page to know how to update your specific app.
Method 3: Update your device’s firmware
You will have many programming and software issues if your device’s firmware has become outdated. You may have issues with the latest Hulu app, for example.
Incompatibility may cause Hulu captions errors or buffering problems. Update Hulu firmware to enjoy using the streaming app.
Method 4: Play Hulu from another device
If Hulu captions are not working, you might consider switching to another device.
You can stream on another device to check if your device is having issues or Hulu is having trouble with the subtitles option. This is the fastest and most efficient way to fix the problem.
Method 5: Contact Support
If you still get the error after following the above steps, please contact Hulu’s support team. To contact customer service, you will need to first sign in to your account.
You can also call their toll-free phone number or send them an email via their social media channels. Make sure to include the time that the Hulu closed caption problem has been going on. You should also mention the steps taken to fix them, and what device you use.
This guide should help you resolve the Hulu subtitles problem. For further assistance, contact support if the above methods do not work. For a quick fix, make sure you update Hulu and your device’s firmware.