Plex is a digital media player that redefines how media lovers consume content on their computers.

Although it has revolutionized media consumption, there are still some issues. One such challenge is the “Plex remote access not available outside of your network” error.

This error is why

You are likely experiencing the “Plex Remote Access Not Working” error because of:

  • Your Plex version is out of date.
  • Unstable internet connection
  • Advanced firewalls block server-Plex communications
  • Incompatibility between UPnP and NAT

How to fix the “Plex remote Access is not available outside your network” error

These solutions can help you solve your problem.

Solution 1: Update your Plex application

Most bugs can be fixed by updating your Plex application, including the “Plex unavailable outside your network” error.

The web application will usually update itself. You will need to remotely update the app for other platforms.

To update Plex:

  • The official Plex website offers the latest media server.
  • Install the downloaded package
  • Restart your computer

Restart your computer and launch the new app. This will automatically remove the old app version.

Solution 2: Reset the media player

Plex remote access may not work after you have updated the app. You will need to reset your device. Plex remote access is a media-heavy application.

Sometimes, a small glitch can cause it to malfunction. If this happens, Plex may not be accessible from outside.

To reset your machine:

  • Your computer should be turned off
  • It should be unplugged from the power source
  • If you have an internet cable, disconnect it.
  • Wait for 30-40 seconds.
  • Connect the computer to the power supply and then plug in the power cable

Alternatively, you can also reset the server. Reboot the server machine

  • It can be switched off
  • All cables, including the power cable, must be disconnected
  • Wait for 30 seconds
  • It’s back!

Solution 3: Reconnect to the internet

You are more likely than not to receive a Plex server unavailable outside of your network error if your internet connection is slow.

Slow connections can also impact the requesting machine and cause buffering. Therefore, it is important to ensure that your connection is stable, fast, and reliable.

You can access Plex from outside the network if you are unable to access it.

  • You can check the internet speed and stability of your computer by entering in your browser.
  • Consider fixing the connection if it is below 3.5Mbps. If it is faster, you can go to solution #4
  • Switch off your router to restart it
  • After waiting for 40 seconds, plug the power cord on.

Try these steps if you’re getting a “not enough bandwidth” error.

Solution 4: Move the port manually

Plex port forwarding can be done automatically in most cases. If the above solutions fail to resolve the problem, Plex port forwarding can be manually done. You should also ensure that you have all configurations saved for future reference.

To do a manual port forwarding:

  • Login to your router
  • Scroll down to the “Port Forwarding” section
  • Generate forward port entries
  • As a test, you can run the ports.

If manually forwarding the Plex server port did not work, you can use the saved configurations instead of creating new entries.


There are many reasons why Plex remote access errors can occur. It is easy to fix. Plex can be fixed by following a few simple steps.

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